Privacy Policy

Effective Date: March 13, 2025

OKLUP PVT LTD ("OKLUP," "we," "us," "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform available at https://oklup.com/ (the "Platform").

By accessing or using our Platform, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Platform.

1. Our Commitment to Your Privacy

We safeguard your personal data through secure practices and technologies that protect your information from unauthorized access or misuse.

2. Key Roles and Definitions

Platform: The online services, features, and content made available at https://oklup.com/.

Customer: An individual or company using the Platform.

Merchant of Record: UPLEF FZ-LLC – responsible for payment processing and compliance.

Reseller: OKLUP PVT LTD – manages customer relationship data.

3. Information We Collect

3.1. Information You Provide

Includes your name, email, business details, and any info you enter on the Platform.

3.2. Automatically Collected Data

IP address, browser details, OS, device info, access logs, and interaction data.

3.3. Cookies

We use cookies to track usage, personalize experiences, and analyze performance.

4. How We Use Your Information

  • To create and manage your account
  • To improve Platform performance
  • To communicate with you
  • To detect and prevent fraud

5. Information Sharing

5.1. With Merchant of Record (UPLEF FZ-LLC)

We share necessary transaction details to process payments securely.

5.2. With Service Providers

Like hosting, analytics, and customer support partners.

5.3. Legal Compliance

We may disclose information if legally compelled.

6. Data Security

We use encryption, access controls, secure hosting, and security assessments.

7. Data Retention

We retain personal data only as long as required by law or platform functionality.

8. Your Rights

  • Access and update your data
  • Request deletion
  • Withdraw consent
  • Object to processing

9. International Data Transfers

Your data may be processed in other jurisdictions such as UAE (Merchant of Record HQ).

10. Children's Privacy

Platform is not intended for anyone under 18.

11. Changes to This Privacy Policy

We may update this policy. Changes take effect immediately after posting.

12. Contact Us

OKLUP PVT LTD
Indian Surveyors House, 2nd Floor, 320, Shahid Bhagat Singh Rd, Fort, Mumbai, Maharashtra 400001
Email: [email protected]

Merchant of Record:
UPLEF FZ-LLC, Ras Al Khaimah, UAE
Email: [email protected]